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i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by pmckenna

pmckenna
pmckenna
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i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

Chosen solution

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

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All Replies (2)

guigs
guigs
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Chosen Solution

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

pmckenna
pmckenna Question owner
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I created a new username for support.mozilla.org after being unable to access firefox sync using my email and password yesterday. However I just tried again now and it allowed me to log in so it appears whatever the problem was is now sorted. Thanks for your reply guigs.