Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I fix/repair my 'Firefox Profile?'

  • 2 replies
  • 1 has this problem
  • 578 views
  • Last reply by cor-el

SWOldSoldier1
SWOldSoldier1
more options

I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I get a "Your FF profile cannot be located. It may be missing or inaccessible." message.

What must I do to fix or the problem? Thx, Pete T.

I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I get a "Your FF profile cannot be located. It may be missing or inaccessible." message. What must I do to fix or the problem? Thx, Pete T.

Chosen solution

You will have to use the Profile Manager to create a new default profile. Apparently you removed the profile folder, but left profiles.ini that still has your previously used profile.

Read this answer in context 👍 0

All Replies (2)

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You will have to use the Profile Manager to create a new default profile. Apparently you removed the profile folder, but left profiles.ini that still has your previously used profile.