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When I ttry to login at Xfinity for my email, I get "a program is slowing your computer" banner, and it never loads. How do I fix this?

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Shadow110

patricksweeney
patricksweeney
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Exactly what the question says. The banner is a yellow bar across the top of my desktop. Clicking either "stop program" or "wait" does nothing.

If I use Microsoft Edge (gack) I don't see the yellow banner, and my email screen loads right away.

Exactly what the question says. The banner is a yellow bar across the top of my desktop. Clicking either "stop program" or "wait" does nothing. If I use Microsoft Edge (gack) I don't see the yellow banner, and my email screen loads right away.

All Replies (3)

WestEnd
WestEnd
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It could be related that the system is setup to use Edge access and FF can't access it. Did you ask them which is the preferred Browser login?

patricksweeney
patricksweeney Question owner
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I'd rather not use Edge, or anything Microsoft, if I can avoid it. If Xfinity has their access set up to allow Edge, and throw a roadblock in the path of Mozilla, then they are being stupid.

Shadow110
Shadow110
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Hi, it is a Firefox thing and it is a script on the page I would think that is the issue that is malformed for use with Firefox. Should report it if possible, Could try : https://addons.mozilla.org/firefox/addon/noscript/ but t can break sites also, will need to adjust it and exceptions and such.