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Why must I "force quit" Firefox everytime? File-Quit etc., no longer works.

  • 2 replies
  • 1 has this problem
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  • Last reply by cor-el

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Every time I use Firefox recently (last 5 days or so), I can no longer use Command+Q or File ->Quit to exit the program. I must "Force Quit" (Option+Command+Esc) to exit.

I'm using: [A] iMac OS X El Capitain version 10.11.6 (15G21013) and [B] Firefox Quantum 61.0 (64-bit).

Thank you for your help!

40pl

Every time I use Firefox recently (last 5 days or so), I can no longer use Command+Q or File ->Quit to exit the program. I must "Force Quit" (Option+Command+Esc) to exit. I'm using: [A] iMac OS X El Capitain version 10.11.6 (15G21013) and [B] Firefox Quantum 61.0 (64-bit). Thank you for your help! 40pl

All Replies (2)

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Hi, possibly a corrupted file. To fix it your going to have to install another time or do a refresh.

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Try to close all open windows and start with a new window to see if that works.

You can check the Browser Console for error messages.