We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message about removing add-ons?

more options

Hello,

I was using Windows XP SP3 and I had to use Firefox. A small message bar appeared at the bottom of the screen. It said something such as click here to disable (or remove) add-ons because they are slowing your browser down.

I do not have a screen shot. It seems like this is a message from Firefox. Is it? I scanned the system for malware and I then opened a multi-boot and re-scanned both OS's. I got nothing.

I re-installed the add-ons but have not accessed the Windows XP OS incase there is some malware.

Does Firefox do this? I have not got a message like that using Windows Vista 32-bit Home Premium. Even with Vista not being supported like XP is not supported.

Thank you.

Hello, I was using Windows XP SP3 and I had to use Firefox. A small message bar appeared at the bottom of the screen. It said something such as click here to disable (or remove) add-ons because they are slowing your browser down. I do not have a screen shot. It seems like this is a message from Firefox. Is it? I scanned the system for malware and I then opened a multi-boot and re-scanned both OS's. I got nothing. I re-installed the add-ons but have not accessed the Windows XP OS incase there is some malware. Does Firefox do this? I have not got a message like that using Windows Vista 32-bit Home Premium. Even with Vista not being supported like XP is not supported. Thank you.

All Replies (2)

more options

Which addon is this that your referring to that is giving that message?

more options

SyncroScales said

I was using Windows XP SP3 and I had to use Firefox. A small message bar appeared at the bottom of the screen. It said something such as click here to disable (or remove) add-ons because they are slowing your browser down.

That is a fairly common message to get with an older operating system and/or older PC hardware. Firefox can "sense" that something is slowing down Firefox and will make an "educated guess" as to what add-on might be causing a problem.

My advice is to ignore that type of message.