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Sending of the message failed. Unable to open the temporary file

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Ansam

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Hello, since last week we are getting error meesage: "Sending of the message failed. Unable to open the temporary file (path to temporary file). Check your 'Temporary Directory' setting." at several workstations. After deleting temporary files in that directory, we were able to send one message, but then the problem occured again.

Colleague disabled the HTML and then it started to work. But is there any "workaround" or solution, that will solve this problem without disabling HTML?

Hello, since last week we are getting error meesage: "Sending of the message failed. Unable to open the temporary file (path to temporary file). Check your 'Temporary Directory' setting." at several workstations. After deleting temporary files in that directory, we were able to send one message, but then the problem occured again. Colleague disabled the HTML and then it started to work. But is there any "workaround" or solution, that will solve this problem without disabling HTML?

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Zkus změnit nastavení antiviráku. Nebo jej úplně vypnout.

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Ak používate AVAST, tak nová verzia spôsobila problémy tým, že Avast zabraňuje správnemu fungovaniu Thunderbirdu. Zdá sa, že riešením by mohlo byť vytvoriť výnimky v programe Avast pre súbor nsemail.html v priečinku Temp.