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All my messages in my inbox had disappeared

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I cannot see my messages anymore in my inbox. After I tried to see if I had new messages. a pop up came out saying that I could not get any new messages until I compact my folder or get rid of anything in my inbox. I tried to read any of those messages but I couldn't read anything, I could see the titles of the messages but not the content, then I press the compact option in my folders and suddenly everything went away. Now I cannot see any of my e-mails not even the titles as before, everything is gone. I tried to refresh or log off to start fresh, but I cannot do any of those 2 options, so now, I am lost. I can see my replies to some of those messages, if I reply, but not the main message, those are gone. I am terrified to loose all my important messages.

I cannot see my messages anymore in my inbox. After I tried to see if I had new messages. a pop up came out saying that I could not get any new messages until I compact my folder or get rid of anything in my inbox. I tried to read any of those messages but I couldn't read anything, I could see the titles of the messages but not the content, then I press the compact option in my folders and suddenly everything went away. Now I cannot see any of my e-mails not even the titles as before, everything is gone. I tried to refresh or log off to start fresh, but I cannot do any of those 2 options, so now, I am lost. I can see my replies to some of those messages, if I reply, but not the main message, those are gone. I am terrified to loose all my important messages.

All Replies (5)

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Hello there Gesgrant. We recieved Youre message.

We try to help you with this.

Greetings Firefox Volunteer.


As messages are added to a folder, the file containing the folder grows larger on the disk. However, when you delete a message or move it from one folder to another, the file on the disk does not automatically get smaller. This is because the original message is simply marked for deletion and hidden from view. It is not physically removed until you "compact" the folder. This temporarily improves performance in large folders but, in time, the large file is less efficient to work with. Therefore, in order to reclaim disk space and improve Thunderbird's performance, folders must be "compacted" periodically.

try to see if your hard disk is not too full. Also try to look for a good antivirus. So that things can not change in other problems. Try Avg Free for Windows.



Greetings Firefox volunteer.




As messages are added to a folder, the file containing the folder grows larger on the disk. However, when you delete a message or move it from one folder to another, the file on the disk does not automatically get smaller. This is because the original message is simply marked for deletion and hidden from view. It is not physically removed until you "compact" the folder. This temporarily improves performance in large folders but, in time, the large file is less efficient to work with. Therefore, in order to reclaim disk space and improve Thunderbird's performance, folders must be "compacted" periodically.

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As messages are added to a folder, the file containing the folder grows larger on the disk. However, when you delete a message or move it from one folder to another, the file on the disk does not automatically get smaller. This is because the original message is simply marked for deletion and hidden from view. It is not physically removed until you "compact" the folder. This temporarily improves performance in large folders but, in time, the large file is less efficient to work with. Therefore, in order to reclaim disk space and improve Thunderbird's performance, folders must be "compacted" periodically.

try to see if your hard disk is not too full. Also try to look for a good antivirus. So that things can not change in other problems. Try Avg Free for Windows.



Greetings Firefox volunteer.




As messages are added to a folder, the file containing the folder

День сумо said

Hello there Gesgrant. We recieved Youre message. We try to help you with this. Greetings Firefox Volunteer. As messages are added to a folder, the file containing the folder grows larger on the disk. However, when you delete a message or move it from one folder to another, the file on the disk does not automatically get smaller. This is because the original message is simply marked for deletion and hidden from view. It is not physically removed until you "compact" the folder. This temporarily improves performance in large folders but, in time, the large file is less efficient to work with. Therefore, in order to reclaim disk space and improve Thunderbird's performance, folders must be "compacted" periodically. try to see if your hard disk is not too full. Also try to look for a good antivirus. So that things can not change in other problems. Try Avg Free for Windows. Greetings Firefox volunteer. As messages are added to a folder, the file containing the folder grows larger on the disk. However, when you delete a message or move it from one folder to another, the file on the disk does not automatically get smaller. This is because the original message is simply marked for deletion and hidden from view. It is not physically removed until you "compact" the folder. This temporarily improves performance in large folders but, in time, the large file is less efficient to work with. Therefore, in order to reclaim disk space and improve Thunderbird's performance, folders must be "compacted" periodically.
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День сумо said

Hello there Gesgrant. We recieved Youre message. We try to help you with this. Greetings Firefox Volunteer. As messages are added to a folder, the file containing the folder grows larger on the disk. However, when you delete a message or move it from one folder to another, the file on the disk does not automatically get smaller. This is because the original message is simply marked for deletion and hidden from view. It is not physically removed until you "compact" the folder. This temporarily improves performance in large folders but, in time, the large file is less efficient to work with. Therefore, in order to reclaim disk space and improve Thunderbird's performance, folders must be "compacted" periodically. try to see if your hard disk is not too full. Also try to look for a good antivirus. So that things can not change in other problems. Try Avg Free for Windows. Greetings Firefox volunteer.
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Hello there again


If a folder goes over a 4 GB size, you will see a warning that "The folder xxx is full, and can't hold any more messages". You must delete some messages or move some messages to another folder to reduce the folder size. (A target folder size of 1-3 GB may be appropriate, depending on your computer's performance capabilities.)


Greetings Firefox volunteer

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Yes something with the answer went wrong, maybe you see double answers. This does not affect further problems.

Firefox.