Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Videos dont play anymore on anything Facebook YouTube, Yahoo, AOL etc etc... Y

more options

You can see the video but wont play, Tried everything.

You can see the video but wont play, Tried everything.

Modified by cor-el

All Replies (5)

more options

Try disabling the recently added autoplay blocking settings in Firefox. That could possibly be stopping the videos from playing, but I've had no issues using the sites referenced.

Otherwise, try running in Firefox Safe Mode to see if the problem continues in that mode. If not, it could be an issue caused by a browser extension or hardware acceleration.

Hope this helps.

more options

Actually it was the whole computer.. Chrome wasnt working also nor and video player.. Shut it down and restarted it and sound was back and video... Ever since I put in a Samsung 860 EVOSSD been having problems lately and upgrading to El Captain and prblms when Firefox updated

I did try all that other stuff way before....

more options

If you are having issues outside of Firefox as well, it's likely not a Firefox-related problem. You can try upgrading your graphics drivers to the latest version (if possible) and see if that helps.

more options

Its not that everything is up to date.. I have a Mac laptop

more options

Unfortunately, if the issue is system-wide, your question may be better suited for the Apple support website.