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why do i get this when i try to send an email?An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 RBL Restriction: https://

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  • Last reply by KHorn

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This afternoon i started getting this alert: An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 RBL Restriction: https://www.spamhaus.org/sbl/query/SBLCSS. Every time i try to send an email

This afternoon i started getting this alert: An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 RBL Restriction: https://www.spamhaus.org/sbl/query/SBLCSS. Every time i try to send an email

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It sounds like you have gotten on a blacklist: https://en.wikipedia.org/wiki/DNSBL

In other words, somebody thinks you are a spammer.

There are various sites where you can check whether you have gotten on one of these lists.

Here's one: https://mxtoolbox.com/blacklists.aspx but there are many others.

Likely you will need to figure out what blacklist you have gotten on, and how to get off of it, which varies from blacklist to blacklist.

Good luck.