Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Menu bar and bookmarks toolbar keep disappearing when FF is reopened (visibility settings not getting saved)

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Zorro
Zorro
more options

The latest Firefox update hide my bookmark toolbar and the menu bar. When I re-enable them, the setting is apparently not getting saved because they're hidden again the next time I launch the browser.

Windows 10 Pro Firefox 69.0

The latest Firefox update hide my bookmark toolbar and the menu bar. When I re-enable them, the setting is apparently not getting saved because they're hidden again the next time I launch the browser. Windows 10 Pro Firefox 69.0

Chosen solution

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.