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Bookmarks not available when opening Firefox from a link

  • 2 replies
  • 1 has this problem
  • 39 views
  • Last reply by R1

R1
R1
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When I click a link in an email and it opens in Firefox, my bookmarks are not available (the Bookmarks toolbar has getting started in it, the Bookmarks menu has the standard Mozilla Firefox folder and nothing in Other Bookmarks). If I click on my Firefox icon in my taskbar the window that opens has all my bookmarks available. Any suggestions as to what setting need to be changed so that no matter where Firefox opens from the Bookmarks are available?

When I click a link in an email and it opens in Firefox, my bookmarks are not available (the Bookmarks toolbar has getting started in it, the Bookmarks menu has the standard Mozilla Firefox folder and nothing in Other Bookmarks). If I click on my Firefox icon in my taskbar the window that opens has all my bookmarks available. Any suggestions as to what setting need to be changed so that no matter where Firefox opens from the Bookmarks are available?

Modified by R1

Chosen solution

This is a fairly old issue. You can read more about it on the Recover lost or missing Bookmarks page.

Basically, Firefox changed how it handles multiple profiles in an update. For some reason, certain users had a second profile automatically created for them and Firefox is now treating that as the default profile when you open Firefox using a link.

To fix this, you need to open Firefox with a link so that you can't see your bookmarks and then go to the about:profiles page in Firefox. On that page, you will probably have two profiles listed. If there are just two, you can just click the Set as default profile button.

Then, the next you open Firefox using a link, it should open to your regular profile.

Hope this helps.

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All Replies (2)

Wesley Branton
Wesley Branton
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Chosen Solution

This is a fairly old issue. You can read more about it on the Recover lost or missing Bookmarks page.

Basically, Firefox changed how it handles multiple profiles in an update. For some reason, certain users had a second profile automatically created for them and Firefox is now treating that as the default profile when you open Firefox using a link.

To fix this, you need to open Firefox with a link so that you can't see your bookmarks and then go to the about:profiles page in Firefox. On that page, you will probably have two profiles listed. If there are just two, you can just click the Set as default profile button.

Then, the next you open Firefox using a link, it should open to your regular profile.

Hope this helps.

R1
R1 Question owner
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Thanks for the quick response and solution. All good now.