Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have lost my bookmarks and don't know how to restore them.

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by biostatsbob

more options

I upgraded my virus protection and now my bookmarks have all disappeared. Is there any way to restore them. I did not back any of them up.

I upgraded my virus protection and now my bookmarks have all disappeared. Is there any way to restore them. I did not back any of them up.

All Replies (3)

more options

What anti-virus are you using?

Have you tried the steps at Recover lost or missing Bookmarks

more options

Yes, there is no help there. I followed the instructions and it said there were 11 bookmarks from Nov. 9th and that's all. I clicked on those and nothing. I guess they are gone.

more options

I didn't know the bookmarks had to be backed up.