Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My email just stopped working and keeps asking me for a new password. I did not change my password!. Help please!

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

garry.foley
garry.foley
more options

My email just stopped working and keeps asking me for a new password. I did not change my password. I can log in using yahoo mail on line & everything is fine but not with using the thunderbird platform!!! I have tried for about a week so sort this & nothing has worked. Can anyone help please?

My email just stopped working and keeps asking me for a new password. I did not change my password. I can log in using yahoo mail on line & everything is fine but not with using the thunderbird platform!!! I have tried for about a week so sort this & nothing has worked. Can anyone help please?
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

See this discussion on Sky IMAP accounts:

https://support.mozilla.org/en-US/questions/1279096