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Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by AlexandreP

AlexandreP
AlexandreP
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Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Modified by AlexandreP

Chosen solution

Thanks for your help, but it doesn't help synchronizing the passwords from Firefow on my phone to the one on my computer. Maybe I'm wrong but that would prevent my passwords to synchronize, wouldn't it ?

EDIT : Well, I don't know if that did it or if it was something else I did, but the passwords on Firefox Desktop updated with the ones from my phone. Thanks again for your time and help.

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All Replies (2)

schnrl
schnrl
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Hi Alexandre,

  • open Options > Sync
  • click change
  • unable Logins and passwords
AlexandreP
AlexandreP Question owner
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Chosen Solution

Thanks for your help, but it doesn't help synchronizing the passwords from Firefow on my phone to the one on my computer. Maybe I'm wrong but that would prevent my passwords to synchronize, wouldn't it ?

EDIT : Well, I don't know if that did it or if it was something else I did, but the passwords on Firefox Desktop updated with the ones from my phone. Thanks again for your time and help.

Modified by AlexandreP