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Firefox slow or not loading at all.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

Loren Donaldson
Loren Donaldson
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My laptop now has Windows 10, build 2004. Firefox does not open or opens very, very slowly. Any idea why?

My laptop now has Windows 10, build 2004. Firefox does not open or opens very, very slowly. Any idea why?

All Replies (2)

Andrew
Andrew
  • Moderator
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Hello,

You may have seen a post or received a notification regarding support for Firefox with a link to another site. This is a scam and is not an official site to receive support from Mozilla. Please do not click on the link and do not interact by calling any phone numbers or email addresses listed. You are currently posting on the official Mozilla website and will receive assistance here.

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?