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new security protocols for yahoo and aol mail

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

Red Baron
Red Baron
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I use Mozilla Thunderbird for my e-mail manager. I have AOL and Yahoo mail accounts that I manage via Thunderbird. The new security requirements from Yahoo and AOL require me to remove my e-mail accounts from Thunderbird and add them back into Thunderbird. After I add the accounts to Thunderbird, the system then has me login to the Yahoo mail account. I am getting an error message that says my browser (in my case, Firefox) is not allowing cookies. I have changed all of the Privacy and Security settings that should allow cookies (according to Mozilla Help) and am still unsuccessful. I am at a loss on what I am supposed to do to allow cookies.

I use Mozilla Thunderbird for my e-mail manager. I have AOL and Yahoo mail accounts that I manage via Thunderbird. The new security requirements from Yahoo and AOL require me to remove my e-mail accounts from Thunderbird and add them back into Thunderbird. After I add the accounts to Thunderbird, the system then has me login to the Yahoo mail account. I am getting an error message that says my browser (in my case, Firefox) is not allowing cookies. I have changed all of the Privacy and Security settings that should allow cookies (according to Mozilla Help) and am still unsuccessful. I am at a loss on what I am supposed to do to allow cookies.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them