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search engine does not works.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

gaspamor
gaspamor
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When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instead if I use the Cortana bar. I have already reset Firefox but nothing change. Thank you for helping. Gaspare

When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instead if I use the Cortana bar. I have already reset Firefox but nothing change. Thank you for helping. Gaspare

All Replies (2)

Clinton Njiru
Clinton Njiru
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To do this, follow these steps: 

   Select Start , then select Settings .In Windows Settings, select Update & Security > Troubleshoot . Under Find and fix other problems, select Search and Indexing . Run the troubleshooter, and select any problems that apply. Windows will try to detect and solve them.
FredMcD
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?