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Pop-up on screen reads "Please allow Firefox to access your device camera ..." Only option is "OK." Can't use Firefox at all until I escape this.

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  • Last reply by OBW47

kapplebaum
kapplebaum
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I must have accidentally hit the QR scanner button -- it's in mid-scan with instruction "Align QR code within frame to scan." Pop-up on screen reads "Please allow Firefox to access your device's camera in "Settings ..." The only option is an "OK" button. Can't use Firefox at all until I escape this -- no way I can see to do that. Please help! Thanks!

I must have accidentally hit the QR scanner button -- it's in mid-scan with instruction "Align QR code within frame to scan." Pop-up on screen reads "Please allow Firefox to access your device's camera in "Settings ..." The only option is an "OK" button. Can't use Firefox at all until I escape this -- no way I can see to do that. Please help! Thanks!

Chosen solution

I don't remember the rest of the statement, but I believe this is simply a comment asking you to go to Settings to allow FF access to your camera. Selecting OK changes nothing. Even if it does, you can go to Settings-->Privacy--Camera and turn off camera access.

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OBW47
OBW47
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Chosen Solution

I don't remember the rest of the statement, but I believe this is simply a comment asking you to go to Settings to allow FF access to your camera. Selecting OK changes nothing. Even if it does, you can go to Settings-->Privacy--Camera and turn off camera access.