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Unable to connect to my icloud email service

  • 6 replies
  • 1 has this problem
  • 16 views
  • Last reply by dcave0

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How can I get Thunderbird to recognise my icloud e-mail password? Is there a change I need to make to my icloud service or password?

Thanks

How can I get Thunderbird to recognise my icloud e-mail password? Is there a change I need to make to my icloud service or password? Thanks

All Replies (6)

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If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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Thanks for response, unfortunately I do not understand the term 'ESET' Regards

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dcave0 said

Thanks for response, unfortunately I do not understand the term 'ESET' Regards

Then perhaps google it. or click the links.

What anti virus do you use then? given you have no idea what ESET is I must assume you do not use it.

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I use Bulldog antivirus software,

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have you tried disabling bulldogs email scanner... often getting rid of the anti virus fixes all sorts of issues with retrieving mail as it acts like a dam if it is not working correctly and blocks the flow of information.

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Unfortunatelly this did not solve the issue, many thanks for your efforts