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I've lost all my favourites

claire.gerardin
claire.gerardin
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Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ? Thank you,

All Replies (2)

jdun
jdun
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LOST ALL ITEMS THAT WHERE IN MY FAVORITES LIST IN BOTH FIREFOX AND CHROME EVERYTHING IS GONE

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi claire.gerardin, I hope you were able to restore your data by now? It's obviously been quite a while!

Hi jdun, are you on Windows? Try doing a regular shutdown and restart of Windows in case Windows doesn't have the correct permissions/privileges to access your user data. If that doesn't help, please start a new question. This one is nearing its six-month lock date.

https://support.mozilla.org/questions/new/desktop/form