Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Confirm security exception doesn't confirm, keeps popping up

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by christ1

more options

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner.

1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i try to download mails. once i confirm, nothing happens and so i click 'get messages' again and again the confirm... will pop up.

frustrated.

what am i doing wrong? how can i fix it. Ive checked setting for both accounts and they are almost identical except for the email addresses , pw etc

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner. 1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i try to download mails. once i confirm, nothing happens and so i click 'get messages' again and again the confirm... will pop up. frustrated. what am i doing wrong? how can i fix it. Ive checked setting for both accounts and they are almost identical except for the email addresses , pw etc

All Replies (1)

more options

Please post a screenshot of the error message. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem