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Master password not remembered

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

Ieke27
Ieke27
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Every time I open Firefox it asks me for my master password. I have read a lot of forums but nothing has worked. I do not use sync or Windows 10 sync, I doubled checked to make sure they are both off. I have refreshed Firefox to default settings and used with no add ons. The only security software I use is Comodo and I have looked all over for any settings that will effect firefox's memory. Since Firefox won't keep a master password even in default mode I'm thinking its outside Firefox and the only thing that comes to mind is Comodo. I really don't want to remove Comodo and then have to set everything back up. I have quit Comodo but its the same thing.

thank you for any help, this has been driving me crazy!!

Every time I open Firefox it asks me for my master password. I have read a lot of forums but nothing has worked. I do not use sync or Windows 10 sync, I doubled checked to make sure they are both off. I have refreshed Firefox to default settings and used with no add ons. The only security software I use is Comodo and I have looked all over for any settings that will effect firefox's memory. Since Firefox won't keep a master password even in default mode I'm thinking its outside Firefox and the only thing that comes to mind is Comodo. I really don't want to remove Comodo and then have to set everything back up. I have quit Comodo but its the same thing. thank you for any help, this has been driving me crazy!!

All Replies (2)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
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In your FF, there is a PW library that stores your log-ins for websites and their passwords.

So i think the message that is annoying you, results from you visiting a website and there is a digital expectation for a log in and then a subsequent pw to be entered.

Therefore double check your FF options for Security&Privacy, to ensure the settings are tweaked to your liking(s)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using Sync as this is a possible reason to ask for the Primary Password on startup ?

This is because the credentials to login to the Sync account are stored in the Password Manager and you need to enter the Primary Password to unlock the passwords.

Modified by cor-el