Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account Authorization Code is needed EVERY time

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Hello, I would like to know how I can avoid having to enter an account authorization code everytime I sign into my laptop. Everytime my laptop hibernates or shuts down I come to find that though I login first try (with password), EVERY SINGLE TIME I for some reason have to go retrieve a code from my email to complete sign in. This is a huge pet peeve and I want to know what to do.

Hello, I would like to know how I can avoid having to enter an account authorization code everytime I sign into my laptop. Everytime my laptop hibernates or shuts down I come to find that though I login first try (with password), EVERY SINGLE TIME I for some reason have to go retrieve a code from my email to complete sign in. This is a huge pet peeve and I want to know what to do.

All Replies (4)

more options

That should be taken up with the Mac support site.

more options

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

more options

FredMcD said

That should be taken up with the Mac support site.

Why would that be? The email/account is for firefox i cannot imagine that apple could help with that

more options

carlsmith45 said

. . . enter an account authorization code everytime I sign into my laptop.

That would be a system issue unless you are talking about something else.