Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Passwords not working

  • 1 reply
  • 1 has this problem
  • 35 views
  • Last reply by cor-el

Squire
Squire
more options

Had to reinstall Windows 10. Now, Firefox Login and Passwords is not working even after entering my login information in Firefox Lockwise. Websites do not ask if I want to save my login and password so now I have to re-enter the information every time I go to a site where I have previously entered that information.

Why??

Had to reinstall Windows 10. Now, Firefox Login and Passwords is not working even after entering my login information in Firefox Lockwise. Websites do not ask if I want to save my login and password so now I have to re-enter the information every time I go to a site where I have previously entered that information. Why??

Chosen solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

Note that you should still be able to use "Use Saved Login/Password" in the right-click context menu and create new logins in Lockwise.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

Note that you should still be able to use "Use Saved Login/Password" in the right-click context menu and create new logins in Lockwise.