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Ebay Selling Tools not Working in Firefox 94.0.1

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  • 1 has this problem
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  • Last reply by FredMcD

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Firefox Windows Browser 94.0.1 will not work properly with Ebay Selling Tools. Particular problem is that when I try to do anything with a Listing Template to sell an item on Ebay, when I save the item, the page just spins. (attached). Microsoft Edge works fine. Lot's of suggestions to disable enhanced tracking protection, but that does not make any difference.

Firefox Windows Browser 94.0.1 will not work properly with Ebay Selling Tools. Particular problem is that when I try to do anything with a Listing Template to sell an item on Ebay, when I save the item, the page just spins. (attached). Microsoft Edge works fine. Lot's of suggestions to disable enhanced tracking protection, but that does not make any difference.
Attached screenshots

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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