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Login Issues with websites

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by FredMcD

kstevens78
kstevens78
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When using Firefox, I cannot login to certain websites that I can login to using Chrome. When this happens, I am always told to use Chrome to solve my issues and it usually works.

I am currently having issues logging into "nespresso.com". The user name (email) and password are correct and work when using Chrome.

Please advise. I really don't like having to rely on Chrome!

When using Firefox, I cannot login to certain websites that I can login to using Chrome. When this happens, I am always told to use Chrome to solve my issues and it usually works. I am currently having issues logging into "nespresso.com". The user name (email) and password are correct and work when using Chrome. Please advise. I really don't like having to rely on Chrome!

All Replies (1)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.