Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Print preview missing

  • 5 replies
  • 1 has this problem
  • 45 views
  • Last reply by zeus2009

more options

I just installed Firefox version 97.0. After the install, my print preview disappeared! Solutions I found on your web site DO NOT fix the problem. I change the configuration entry print.tab_modal.enabled from TRUE to FALSE as recommended.

Also, there is no entry app.normandy.startupRolloutPrefs.print.tab_modal.enabled in my config.

Please help!

I just installed Firefox version 97.0. After the install, my print preview disappeared! Solutions I found on your web site DO NOT fix the problem. I change the configuration entry '''print.tab_modal.enabled''' from TRUE to FALSE as recommended. Also, there is no entry '''app.normandy.startupRolloutPrefs.print.tab_modal.enabled''' in my config. Please help!

Chosen solution

Thank you for your reply Jscher2000. Yes, the image is there. And I found the place where one can change the format from Original to Simplified, an important feature for me. So, I would consider the problem solved.

That said, I think the changes made to the print function by Mozilla are a solution in search of a problem. They took a feature that was simple to use and complicated it with no apparent benefit to the user.

Read this answer in context 👍 0

All Replies (5)

more options

Hey, The feature was removed in Firefox 97.0. You can have a look at the below discussion page for detailed info on this. https://support.mozilla.org/en-US/questions/1367355

more options

zeus2009 said

I just installed Firefox version 97.0. After the install, my print preview disappeared!

Preview and Page Setup are integrated into a combined overlay, and you call that up using Print. Do you get that when you call up Print?

The right side has an expandable "More settings" panel. All of the controls that used to appear above the preview image should now appear on the right. Is there anything you can't find?

more options

This is what is shown after I click on more settings. Where is the print preview button?

more options

There is no Print Preview button. The preview is the combination of the preview image to the left of that panel, plus the settings on that panel. Is the image missing on yours?

more options

Chosen Solution

Thank you for your reply Jscher2000. Yes, the image is there. And I found the place where one can change the format from Original to Simplified, an important feature for me. So, I would consider the problem solved.

That said, I think the changes made to the print function by Mozilla are a solution in search of a problem. They took a feature that was simple to use and complicated it with no apparent benefit to the user.