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As of today, I can not accessd my Thunderbird email.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by david

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Today I can not access my thunderbird email. Must be the Google issue, worked yesterday. I have updated to the latest 91.10.0 release and still have the issue. Appears the update that should have updated the settings for this google situation, did not apply. Followed the instructions for possible correction: changed the accept cookies to all copies and always. Do not see a Config Editor under the General Preferences. At least not an area labeled as such. Do not know the status of javascript within my system. Current passwords do not have the oauth preceding any password. What steps should I take to correct this issue and be able to retrieve my emaii? Could not find a phone number available to contact support on this matter. David Brunton

Today I can not access my thunderbird email. Must be the Google issue, worked yesterday. I have updated to the latest 91.10.0 release and still have the issue. Appears the update that should have updated the settings for this google situation, did not apply. Followed the instructions for possible correction: changed the accept cookies to all copies and always. Do not see a Config Editor under the General Preferences. At least not an area labeled as such. Do not know the status of javascript within my system. Current passwords do not have the oauth preceding any password. What steps should I take to correct this issue and be able to retrieve my emaii? Could not find a phone number available to contact support on this matter. David Brunton

Chosen solution

I'm pleased it worked. Will you please mark this now closed, so it will be removed from active issues list? Thanks much.

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Is this a gmail account? And you are not using OAUTH? If I'm right, you need to change security setting to use OAUTH, remove your current password and then connect. Google will prompt you through next steps.

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Played around and found a simple solution to this issue. All email addressed are now working correctly. In each email address, just change the server authentication to OAuth2 and request a 'get messages' for the address. You cna then update the password and access. Had to do it individually for each email address. DB

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Chosen Solution

I'm pleased it worked. Will you please mark this now closed, so it will be removed from active issues list? Thanks much.