Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

retrieving wrongly deleted emails

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by david

more options

I had to re install windows and installed thunderbird again. I waited for 13000 emails to download and made folders for the ones I wanted to keep and stored them there. Then deleted all the emails left. I then discovered that I had only stored shortcuts to the emails I wanted to keep and had now deleted all my emails. Can I retrieve them?

I had to re install windows and installed thunderbird again. I waited for 13000 emails to download and made folders for the ones I wanted to keep and stored them there. Then deleted all the emails left. I then discovered that I had only stored shortcuts to the emails I wanted to keep and had now deleted all my emails. Can I retrieve them?

All Replies (1)

more options

Check your account online. If the messages are still there, then you can retrieve them.