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Cancell old e-mail account .. @gmx.net

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

2pike4
2pike4
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Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com

Thank for your help.

Kindest


/edited emails from public forum

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com Thank for your help. Kindest /edited emails from public forum

Modified by James

All Replies (3)

Dropa
Dropa
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This is only a help forum not a request support ticket help. The user themselves has to have access to the original email account for the options to remove and change email logins. Once you loose access to the login email there's nothing Firefox forum can do about that.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Does your current Firefox Account have GMX or Gmail as the primary address? Or do you have two Firefox Accounts, one for each address?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See: 

https://support.mozilla.org/en-US/kb/activate-firefox-relay-mask-your-email-address
https://support.mozilla.org/en-US/kb/create-email-alias-through-firefox-relay
https://support.mozilla.org/en-US/kb/disable-email-forwarding-stop-receiving-emails-sent-through-masks