Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

error message receiving new mail

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

I started getting this message: "The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 27557 expunged." and do not receive any new mail on my computer. still getting it on other devices.

I started getting this message: "The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 27557 expunged." and do not receive any new mail on my computer. still getting it on other devices.
Attached screenshots

All Replies (1)

more options

This happens when there is a corrupted message on the server. Usually, you can log on to the online account and purge any message that seems stuck.