Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail delegated account setup and access

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

Hello. I have a company Gmail account (myname@companyname.com), with a delegated account (info@companyname.com), for which I don't have the password, as I can only acces it from the Gmail web site. How can I configure Thunderbird (version 102) to access the delegated account? I have tried several tutorials, but none worked. I can access my personal account perfectly, but can't access the shared one. Is there any updated step-by-step to configure this?

Thanks.

Hello. I have a company Gmail account (myname@companyname.com), with a delegated account (info@companyname.com), for which I don't have the password, as I can only acces it from the Gmail web site. How can I configure Thunderbird (version 102) to access the delegated account? I have tried several tutorials, but none worked. I can access my personal account perfectly, but can't access the shared one. Is there any updated step-by-step to configure this? Thanks.

Chosen solution

You can send from the web account, but you need the suggested workaround to send from Thunderbird, since you do not have the account password.

Read this answer in context 👍 0

All Replies (3)

more options

For security reasons, Gmail will not let you access it without the password. However, since you can log in to the web account, you might set it to forward all mail to your employee account and create an 'identity' on that account for the info@ account. You might also create a filter on your employee account to move the info@ mail to a separate folder so you can manage it more easily.

more options

Thanks for the reply. So, if I understood correctly, there is no way to send mails from the delegated account. Correct?

more options

Chosen Solution

You can send from the web account, but you need the suggested workaround to send from Thunderbird, since you do not have the account password.