Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

receiving problem

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by Matt

more options

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorithm(s).'

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorithm(s).'

All Replies (1)

more options

It is a long time now since Thunderbird withdrew support for TLS 1.1 (Version 78), so the error is most likely not related to that. It is possible that your mail server is being run by a complete Luddite that has not addressed security as an issue in a decade or so, but to your antivirus product not allowing email downloads with it's scanning activities is the most likely candidate. Try disabling email scanning.

What is the mail domain you are getting your mail through?