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issues with protonmail server

  • 1 reply
  • 0 have this problem
  • 18 views
  • Last reply by david

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I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again."

Thank you for your help!

rj

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again." Thank you for your help! rj

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Is the message possibly about the recipient's email address?