Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Audible.co.uk on browser won't display the help page and samples in searches.

  • 2 replies
  • 0 have this problem
  • 23 views
  • Last reply by up656196

up656196
up656196
more options

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.
Attached screenshots

Modified by up656196

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

https://help.audible.co.uk/s/?language=en_GB&ref_pageloadid=MBwpP3kAdNFehDBu&pf_rd_p=ca85f509-b761-4f9e-a512-a99d46b4dafe&pf_rd_r=SJ436VMSBT7FE673PQCK&pageLoadId=K510nUNiD9Fz7vYC&creativeId=457dfbee-e5d2-42d7-a709-863d08aa5034

It works for me from US East Coast. see screenshot

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Helpful?

up656196
up656196 Question owner
more options

Does work in troubleshoot mode, but I can't find the cause. Might be an extenstion, I have hardware accel off because my browser kept crashing with it on. Either way that pointed me in the right direction, thanks!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.