Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

white bar at the top of my screen blocking the tool bar

  • 1 reply
  • 0 have this problem
  • Last reply by cor-el

michael709
michael709
more options

Today, a white bar about 1 inch wide is at the top of my screen blocking the tool bar and access to other info. How do i remove it?

I have restarted my computer and closed the browser. Still there.

Michael

Today, a white bar about 1 inch wide is at the top of my screen blocking the tool bar and access to other info. How do i remove it? I have restarted my computer and closed the browser. Still there. Michael

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.