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Yubikey USB pin prompt not popup keyboard

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  • 0 have this problem
  • 10 views
  • Last reply by Khalid

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I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up

Sorry, cant show images

I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up Sorry, cant show images

All Replies (3)

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Hey Jerry, Is this the PIN required for accessing the YubiCo Authentication App you are having trouble with?

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Khalid said

Hey Jerry, Is this the PIN required for accessing the YubiCo Authentication App you are having trouble with?

I don't know if its required to access YubiCo Authentication App, I am oly using it as passkey in sites that enable using yubikey as passkey, its usually ask me to 1. Touch the gold disc, and 2. Prompt a PIN input for my yubikey (this part show, but keyboard not popping up, so I can't input my pin)

I forgot to mention that the browser I am using is firefox mobile on Xiaomi Note 10s on android 13

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Hey Jerry, Thank you for your reply. I am sorry, but as I haven't managed to get my hands on a YubiKey yet, I can't help much more. I recommend contacting their support at https://support.yubico.com/hc/en-us/requests/new for Device setup and Usage. Let me know if you need anything else!

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