Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some web apps in firefox make my main screen flicker/go black

more options

I noticed that using some websites like Crunchyroll (watching a video) or Spotify (just opening the site) cause my screen to go black.

I tried disabling the hardware acceleration setting but this creates a new issues, it causes screen tearing. So it is not an option. I have fully reinstalled the GPU and its drivers but the issue is the same.

The only thing that seems to work besides restarting my PC is to unplug and plug back the displayport cable. This happens every time I turn on my computer and use firefox. If I'm lucky, the flickering/black screen will go back to normal after a few minutes, If not, I have to restart. Seems like this happens only once everytime I turn back on my PC

I have also tried turning "media.hardware-video-decoding.enabled" to false in about:config but this just did nothing.

I'm trying to find a fix for this without changing my main browser.

This are my PC specs: AMD ryzen 5 3500x 3.59ghz Win 10 64bits 16gb ram GPU Nvidia geforce 4060ti

firefox up to date: 135.0.1 (64-bit)

I noticed that using some websites like Crunchyroll (watching a video) or Spotify (just opening the site) cause my screen to go black. I tried disabling the hardware acceleration setting but this creates a new issues, it causes screen tearing. So it is not an option. I have fully reinstalled the GPU and its drivers but the issue is the same. The only thing that seems to work besides restarting my PC is to unplug and plug back the displayport cable. This happens every time I turn on my computer and use firefox. If I'm lucky, the flickering/black screen will go back to normal after a few minutes, If not, I have to restart. Seems like this happens only once everytime I turn back on my PC I have also tried turning "media.hardware-video-decoding.enabled" to false in about:config but this just did nothing. I'm trying to find a fix for this without changing my main browser. This are my PC specs: AMD ryzen 5 3500x 3.59ghz Win 10 64bits 16gb ram GPU Nvidia geforce 4060ti firefox up to date: 135.0.1 (64-bit)

All Replies (1)

more options

Sounds more like Video driver or you got DRM issues.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.