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I am using a work laptop and have the same problem. When I try to change the "configure proxy", they only available option is "use this proxy server for all protocols". Could it be that my system administrator blocked me from changing it since they don'

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  • Last reply by Morbus

a2buck
a2buck
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I am using a work laptop and have the same problem. When I try to change the "configure proxy", they only available option is "use this proxy server for all protocols". Could it be that my system administrator blocked me from changing it since they don't want us to use Firefox.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; FNGP_SYS)

I am using a work laptop and have the same problem. When I try to change the "configure proxy", they only available option is "use this proxy server for all protocols". Could it be that my system administrator blocked me from changing it since they don't want us to use Firefox. == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; FNGP_SYS)

All Replies (2)

Morbus
Morbus
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Hello.

Can you proved us with a screenshot of the options window?

Thanks in advance.

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")