Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Gryllida: How can I close one window while keeping a second window open?

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Svetlana

AnonymousUser
AnonymousUser
more options

When I closed my primary window with all my tabs, the other window which came for the installing of an Adobe update closed as well. BOTH windows closed so I was unable to install the Adobe update. There must be a simple way to do this, but how. Thank you.


Operating system

Windows XP

When I closed my primary window with all my tabs, the other window which came for the installing of an Adobe update closed as well. BOTH windows closed so I was unable to install the Adobe update. There must be a simple way to do this, but how. Thank you. == Operating system == Windows XP

All Replies (1)

Svetlana
Svetlana
more options

This Adobe update window was most likely a pop-up from within one of the tabs that you closed, which means that as soon as the parent page is closed, the pop-up closes as well, which is by design. You can update Adobe Plug-in by following the corresponding link at the Plugin Check page.