Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps wanting me to update & License agreement is not available. How can I get Firefox to stop this behavior???

  • 1 reply
  • 3 have this problem
  • 30 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Firefox strongly suggests update but when I get to the license agreement it says it's not available...go to home page.. Can't find it there..can you either provide license agreement or stop asking me to update!? Thanks

Firefox strongly suggests update but when I get to the license agreement it says it's not available...go to home page.. Can't find it there..can you either provide license agreement or stop asking me to update!? Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall