Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

3.3.3 hangs all the time and crashes browser, 4.0 beta crashed Vista

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by Moses

more options

see subject

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729)

see subject == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729)

All Replies (1)

more options

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Or if you cannot access Firefox you can retrieve the files from your computer by going to Start typing %APPDATA% and clicking on Roaming. Navigate to Mozilla>Firefox>Crash Reports>Submitted and open and copy the .txt files here