Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot delete scriptff.dll which shows up in Genie Timeline Pro

  • 2 replies
  • 68 have this problem
  • 27 views
  • Last reply by rich123

more options

Issue

I have another kind of problem with Firefox

Description

I have just confirmed with McAffee that Scriptff.dll is not a McAffee file, but it is a Mozilla file The path under properties is: Program Files x86\ Mozilla Firefox\components\Scriptff.dll I have deleted a backup on an external drive, but this Scriptff.dll remains. Whenever I try to delete it, I am told I need permission to do this. I do have administrator rights. How can I delete this file.

I only became aware of the problem after deleting the backup

Troubleshooting information

Someone in this forum had replied earlier with the advice that it was a McAfee file, but the McAfee support person looked at the file and saw under properties that it was under Mozilla.

Firefox version

3.6.6

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)

Plugins installed

  • -1.7.0069.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.0 r32
  • iTunes Detector Plug-in
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Photodex Presenter Plugin 4,10,0,2737
  • Wacom Dynamic Link Library
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
== Issue == I have another kind of problem with Firefox == Description == I have just confirmed with McAffee that Scriptff.dll is not a McAffee file, but it is a Mozilla file The path under properties is: Program Files x86\ Mozilla Firefox\components\Scriptff.dll I have deleted a backup on an external drive, but this Scriptff.dll remains. Whenever I try to delete it, I am told I need permission to do this. I do have administrator rights. How can I delete this file. == I only became aware of the problem after deleting the backup == == Troubleshooting information == Someone in this forum had replied earlier with the advice that it was a McAfee file, but the McAfee support person looked at the file and saw under properties that it was under Mozilla. == Firefox version == 3.6.6 == Operating system == Windows Vista == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C) == Plugins installed == *-1.7.0069.2 *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *Adobe PDF Plug-In For Firefox and Netscape "9.3.2" *NPRuntime Script Plug-in Library for Java(TM) Deploy *Default Plug-in *Shockwave Flash 10.0 r32 *iTunes Detector Plug-in *McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1) *4.0.50524.0 *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *Photodex Presenter Plugin 4,10,0,2737 *Wacom Dynamic Link Library *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Chosen solution

All Replies (2)

more options

Chosen Solution

Please post in your original thread. https://support.mozilla.com/en-US/forum/1/723301

more options