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esetnod32 antivirus blocks certain websites causing MFF to crash

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  • Last reply by Morbus

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I use ESET NOD32 antivirus and it blocks certain URL's causing MFF to crash. If I disable ESET web access protection all web sites load ok. This only started in the last few months. Below is one of many crash ID'd

Crash ID(s)

ID: db4ae407-3f9c-45b9-b13a-881102100716 Signature: RtlpWorkerCallout

I use ESET NOD32 antivirus and it blocks certain URL's causing MFF to crash. If I disable ESET web access protection all web sites load ok. This only started in the last few months. Below is one of many crash ID'd == Crash ID(s) == ID: db4ae407-3f9c-45b9-b13a-881102100716 Signature: RtlpWorkerCallout

All Replies (2)

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Hello Kirk.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

If it doesn't help, you may want to consider asking ESET about what they're doing with Firefox...

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I disabled all addons, extensions, plug ins etc. and the problem is still there maybe worse. Started it in safe mode, no difference