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Why does Firefox freeze every time I try to install Adobe Flash player? I have uninstalled it and reinstalled it with and without the plugin container.

  • 2 replies
  • 19 have this problem
  • 5 views
  • Last reply by cuebert1981

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When I have Adobe Flash player installed and I open Firefox it will freeze up as soon as I open an additional tab other than my home page tab. In order to close Firefox after it freezes I have to use my Windows Task Manager to end process. As soon as I uninstall Adobe Flash player and reboot and then open Firefox it works fine.

When I have Adobe Flash player installed and I open Firefox it will freeze up as soon as I open an additional tab other than my home page tab. In order to close Firefox after it freezes I have to use my Windows Task Manager to end process. As soon as I uninstall Adobe Flash player and reboot and then open Firefox it works fine.

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Does it help if you disable the plugin-container process?

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

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no as a matter of fact it makes it worse