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on new MBP, wont download pdfs from secure sites, like banks. "unknown error" reported. Using Acrobat.

  • 2 replies
  • 10 have this problem
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  • Last reply by jdf

jdf
jdf
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Recently started using a Macbook Pro, formerly ran Firefox on a PC. Installed Acrobat and it works fine, and will download pdfs from internet fine, UNLESS it is from certain sites, that as near as I can tell have in common that I needed a password to get in (eg, Bank, insurance company). At this sites I can't download a pdf file, and am told that an "unknown error" occurred and I should try saving directly link to the disk. But this doesn't work either, it just wants to save a .cgi file, not the pdf. Any suggestions greatly appreciated.

Recently started using a Macbook Pro, formerly ran Firefox on a PC. Installed Acrobat and it works fine, and will download pdfs from internet fine, UNLESS it is from certain sites, that as near as I can tell have in common that I needed a password to get in (eg, Bank, insurance company). At this sites I can't download a pdf file, and am told that an "unknown error" occurred and I should try saving directly link to the disk. But this doesn't work either, it just wants to save a .cgi file, not the pdf. Any suggestions greatly appreciated.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Did you try to save that cgi file and give it a .pdf file extension?

jdf
jdf Question owner
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thanks, I later tried that and that's it. would be nice if it did this automatically, though i'm not sure if this is a mac thing or a firefox thing.