Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

suddenly unable to access the barclaycard site when i can with other browsers. I have been through the IPV6 and dns Prefetching to no avail

  • 2 replies
  • 7 have this problem
  • 1 view
  • Last reply by lauriecrow

more options

Standard error message comes up ONLY on the below site that Problem Loading Page The connection has timed out







The server at www.barclaycard.co.uk is taking too long to respond.





   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.
   *   If you are unable to load any pages, check your computer's network
         connection.
   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.
Standard error message comes up ONLY on the below site that Problem Loading Page The connection has timed out The server at www.barclaycard.co.uk is taking too long to respond. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (2)

more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

more options

Hi the-edmeister I have been through all of the above, and still will not connect to Barclaycard withthe same error message as in above post. What's next, deintall firefox and reinstall? Could it be some problem with VPN software, as interestingly on my works supplied machine, neither IE or Firefox will connect to this site (but all others) when I'm outside the VPN, but when I'm inside, IE5 will connect to all sites including Barclaycrd, but not firefox....could it be a conflict between IE5 and firefox? This is driving me nuts Thanks in advance for your response