We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't the scroll bar work?

  • 1 reply
  • 9 have this problem
  • 8 views
  • Last reply by cor-el

more options

for example, when I return to google results from a page using the back button, the scroll bar is either stuck and/or it returns to the top of the page (not the scroll bar's last location). reloading the page gets things working again.

for example, when I return to google results from a page using the back button, the scroll bar is either stuck and/or it returns to the top of the page (not the scroll bar's last location). reloading the page gets things working again.

All Replies (1)

more options
  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: