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i use hd simplepass identity protection which works great with firefox 3.6 but firefox 4 does not recognize so i had to uninstall 4 and reinstall 3.6 what do i do to make simplepass work with firefox 4

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  • Last reply by TonyE

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I use hd simplepass identity protection which works great with firefox 3.6. I updated to firefox 4 and when I tried to use simplepass to log into my bookmarked account firefox gave an error message. I had to uninstall firefox 4 and reinstall 3.6 and now I am able to use simplepass again

I use hd simplepass identity protection which works great with firefox 3.6. I updated to firefox 4 and when I tried to use simplepass to log into my bookmarked account firefox gave an error message. I had to uninstall firefox 4 and reinstall 3.6 and now I am able to use simplepass again

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The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388