Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

.ZIP (and other container formats) downloading error

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

FriendlyFloyd
FriendlyFloyd
more options

Whenever I try to download and open an archive file with Firefox, Windows tells me that the file is corrupt. But when I go back and get the file in Internet Explorer, it works fine. What gives??

Whenever I try to download and open an archive file with Firefox, Windows tells me that the file is corrupt. But when I go back and get the file in Internet Explorer, it works fine. What gives??

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

See also: